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Introduction

Phonic is the speech-to-speech model company. Our models hear the caller’s audio directly and answer in natural speech, so the voice agents you build sound like a real conversation without trading away intelligence.

Our latest model, Phonic-1, is the most advanced speech-to-speech model for agentic tasks. Build, evaluate, and deploy agents on it with the API, our TypeScript and Python SDKs, the CLI, or the no-code agent builder, using the model ID phonic-1.

Every agent on Phonic-1 gets:

  • Tool calls while the caller is still talking, so the answer is ready the moment they stop
  • Frontier intelligence in real time, with sub-600ms latency from speech-in to speech-out, even through long, multi-step calls
  • Natural conversation that picks up on tone and hesitation and handles interruptions and turn-taking, even on noisy phone lines
  • 50+ languages, with mid-conversation switching in the same voice
  • Accurate pronunciation of URLs, emails, and alphanumerics
  • Enterprise readiness with SOC 2 Type II, HIPAA (BAA available), zero data retention, a 99.9% uptime SLA, and deployment options from Phonic Cloud to self-hosted
  • One price per minute, starting at $0.07, with no LLM pass-throughs or per-token charges

Get started

  1. Sign up at phonic.ai.
  2. Paste this prompt into your coding agent:
Install the Phonic plugin from the Phonic-Co/skills marketplace
in Claude Code, including its skills and MCP connection.
Help me complete sign-in, then help me get started with Phonic.

Build

See the API reference for the full surface.

Example use cases

Phonic agents are already handling conversations like these in production:

Customer Service

Field support inquiries — order or booking changes, refunds, account changes, and escalation options.

Recruiting

Conduct structured real-time voice interviews, evaluates candidates against role fit, and fits into hiring workflows.

User Research

Conduct qualitative user interviews with open-ended discovery, neutral probing, and no leading.

Patient Intake

Run patient intake, confirms or reschedules appointments, and hands urgent cases off to a nurse line.

Next Steps

Want to go deeper? Start here:

  • Conversations — compare webhook and WebSocket conversations
  • Tools — learn about the tool types available on Phonic
  • Prompting guide — write effective prompts for voice agents