Introduction

Phonic is the platform for building, evaluating, and deploying voice AI agents that sound like a real conversation. Our state-of-the-art speech models feel genuinely human with real emotion, timing, and nuance.

Every agent you build gets:

  • Sub-500ms latency between speech-in and speech-out
  • Natural interruption handling for real back-and-forth conversation
  • Accurate pronunciation of URLs, emails, and alphanumerics
  • Enterprise readiness with HIPAA & SOC2 compliance, backed by a 99.9% uptime SLA
  • Usage-based pricing starting at $0.15 per minute of conversation

Get started

To start building, you need a Phonic account and an API key.

  • Phonic account — sign in or sign up at phonic.ai
  • API key — create one on the API keys page and store it in .env.local

Build

See the API reference for the full surface.

Build with AI

Point your AI assistant at https://docs.phonic.ai/docs/get-started/overview.md to have it start building for you.

Every docs page is accessible as clean markdown for token-efficient parsing — append .md to any URL.

Example use cases

Phonic agents are already handling conversations like these in production:

Customer Service

Field support inquiries — order or booking changes, refunds, account changes, and escalation options.

Recruiting

Conduct structured real-time voice interviews, evaluates candidates against role fit, and fits into hiring workflows.

User Research

Conduct qualitative user interviews with open-ended discovery, neutral probing, and no leading.

Patient Intake

Run patient intake, confirms or reschedules appointments, and hands urgent cases off to a nurse line.

Next Steps

Want to go deeper? Start here:

  • Conversations — compare webhook and WebSocket conversations
  • Tools — learn about the tool types available on Phonic
  • Prompting guide — write effective prompts for voice agents